Terms of Service

Welcome to Flustle. These Terms and Conditions govern your access to and use of the Flustle platform, website, mobile app, features, services, and related tools. By creating an account, accessing, or using Flustle, you agree to be bound by these Terms and Conditions.

Flustle is owned by Digital Spark Growth LTD and powered by Innov8th. If you do not agree with these Terms, you must not use Flustle.

1. About Flustle

Flustle is a digital platform designed to help users and businesses increase visibility, engagement, and online reach through campaigns, tasks, interactions, and related social or digital activity. Flustle may allow users to submit profile information, links, public content, screenshots, campaign actions, and business-related data in order to participate in the platform.

2. Eligibility

You may only use Flustle if you are legally able to enter into a binding agreement and are permitted to use the services under the laws that apply to you. By using Flustle, you confirm that all information you provide is accurate, complete, and up to date.

3. Account registration

To access certain features, you may need to create an account. You are responsible for maintaining the confidentiality of your login details and for all activity carried out under your account. You must not share your account with others or allow unauthorised access to it.

We reserve the right to refuse registration, request verification, or suspend accounts where we believe the information provided is false, misleading, incomplete, or otherwise raises concerns about security, fraud, or compliance.

4. Business accounts and authenticity

If you create or use Flustle on behalf of a business, agency, brand, or organisation, you confirm that you have authority to act on its behalf.

Fake businesses, impersonated businesses, misleading business profiles, unverified business identities used for deception, and any attempt to present false commercial activity are strictly prohibited. We may suspend, limit, investigate, or permanently remove any account or campaign that appears to involve a fake business, false representation, deceptive branding, or fraudulent activity.

5. Acceptable use

You agree to use Flustle lawfully, responsibly, and in a way that does not harm the platform, other users, third parties, or the integrity of our services.

You must not use Flustle to:

• Break any law, regulation, or legal obligation
• Promote or engage in illegal activities
• Post, request, distribute, or promote fake, deceptive, or manipulated activity
• Impersonate another person, business, or organisation
• Mislead users about your identity, content, products, services, or intentions
• Attempt to interfere with platform security, code, systems, or infrastructure
• Use bots, scraping, automation, scripts, or abusive technical methods without permission
• Abuse rewards, points, referrals, campaigns, or any platform mechanism
• Submit false screenshots, false proof, or fraudulent completion evidence
• Upload viruses, malware, harmful code, or disruptive material
• Harass, threaten, exploit, abuse, or intimidate others

6. Prohibited content and activities

Certain content and conduct are strictly prohibited on Flustle. This includes content, campaigns, submissions, links, profiles, or business activity involving:

• Nudity, sexually explicit material, or NSFW content
• Pornographic content or sexual exploitation
• Violent, graphic, abusive, or disturbing content
• Hate speech, discriminatory content, or extremist material
• Harassment, bullying, threats, or intimidation
• Illegal products, illegal services, or unlawful conduct
• Fraud, scams, deceptive schemes, or financial misconduct
• Fake giveaways, fake engagement, false claims, or misleading advertising
• Election manipulation, democratic interference, voter suppression, political deception, or coordinated civic abuse
• Content that violates the rights of others, including privacy, intellectual property, or publicity rights
• Any material that is unlawful, offensive, harmful, exploitative, or inappropriate in our reasonable opinion

We reserve the right to remove, restrict, reject, moderate, or report any content or activity that we believe breaches these Terms or may expose users, third parties, or Flustle to harm, legal risk, reputational damage, or platform abuse.

7. Public content and user submissions

Flustle may require or allow you to submit usernames, profile handles, screenshots, links, public posts, campaign evidence, comments, media, and other content. By submitting such content, you confirm that the content is public or that you have all rights and permissions required to share it with us and to allow us to process it for platform purposes.

You remain responsible for the content you submit. You must not submit material that is false, private without permission, confidential without authority, unlawful, misleading, or infringing.

8. User content licence

You retain ownership of the content you submit to Flustle. However, by submitting content, you grant Flustle a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, process, display, review, moderate, and use that content as needed to operate, improve, secure, and promote the platform, enforce these Terms, and verify campaign or task activity.

9. Verification, moderation, and enforcement

Flustle may review accounts, campaigns, submissions, business information, and user activity for moderation, verification, fraud prevention, compliance, and platform integrity purposes. We are not obliged to pre-screen everything, but we reserve the right to do so.

We may request further information, proof of identity, proof of business legitimacy, proof of ownership, or other supporting materials where reasonably necessary.

10. Suspension and termination

We may suspend, restrict, disable, or terminate your account, campaigns, content, access, points, or platform privileges at any time if:

• You breach these Terms
• We believe your account presents a fraud, safety, trust, or legal risk
• You submit false information, fake evidence, or misleading business details
• You engage in prohibited content or prohibited activities
• We are required to do so by law, regulation, court order, or platform obligation
• Your activity harms users, third parties, or the integrity of Flustle

We may act with or without prior notice depending on the circumstances. Serious or repeated breaches may lead to permanent removal.

11. Campaigns, tasks, points, and rewards

Flustle may use points, balances, campaign credits, rewards, completion systems, or other internal mechanisms. These are part of the platform experience and may be changed, limited, withdrawn, audited, corrected, or reset where necessary for product updates, fraud prevention, abuse handling, system correction, or business reasons.

Points, credits, or rewards have no cash value unless we explicitly state otherwise. You must not manipulate, exploit, trade, duplicate, abuse, reverse engineer, or artificially inflate any part of the platform economy.

12. Payments and subscriptions

Some features of Flustle may require payment, subscription, or a paid plan. By purchasing a subscription or paid service, you agree to provide accurate billing information and authorise the applicable charges.

Fees, billing cycles, plan features, limits, and pricing may be described separately on the platform. Unless otherwise stated, payments are non-refundable except where required by law or where we choose to provide a refund at our discretion. For full details, see our Refund Policy.

We may suspend paid features where payment fails, is disputed, is reversed, or appears fraudulent.

13. Intellectual property

Flustle, including its branding, software, layout, systems, design, content structure, features, trademarks, graphics, and related materials, is owned by or licensed to Digital Spark Growth LTD unless otherwise stated. You must not copy, reproduce, republish, distribute, modify, reverse engineer, or commercially exploit any part of Flustle except as permitted by law or with our written consent.

14. Third-party platforms and links

Flustle may interact with third-party platforms, websites, apps, or services. We are not responsible for the content, practices, terms, availability, or actions of third parties. Your use of third-party services is at your own risk and may be subject to their own terms and policies.

15. Privacy

Your use of Flustle is also governed by our Privacy Policy, which explains how we collect, use, and protect your data. By using Flustle, you acknowledge that you have read and understood our Privacy Policy.

16. Availability and changes

We may update, change, restrict, improve, suspend, or discontinue any part of Flustle at any time. We do not guarantee that the platform will always be available, uninterrupted, error-free, or suitable for every purpose.

17. Disclaimer

Flustle is provided on an “as is” and “as available” basis to the fullest extent permitted by law. We do not guarantee specific business results, traffic, engagement outcomes, follower growth, conversion rates, platform performance, uninterrupted availability, or compatibility with every third-party system or platform.

18. Limitation of liability

To the fullest extent permitted by law, Digital Spark Growth LTD, Innov8th, and their affiliates, directors, officers, employees, contractors, and partners will not be liable for any indirect, incidental, special, consequential, exemplary, or loss-based damages arising out of or in connection with your use of Flustle.

This includes loss of profits, revenue, goodwill, data, opportunities, reputation, business interruption, or third-party platform issues. Our total liability relating to Flustle will be limited to the amount you paid to us for the relevant service in the 12 months before the event giving rise to the claim, or £100 if no such amount was paid, unless a greater amount is required by law.

19. Indemnity

You agree to indemnify and hold harmless Digital Spark Growth LTD, Innov8th, and their affiliates, personnel, and service providers from claims, liabilities, losses, damages, costs, and expenses arising out of or related to your content, your campaigns, your business activity, your misuse of Flustle, your breach of these Terms, or your violation of any law or third-party rights.

20. Deletion and account closure

You may stop using Flustle at any time and may request account deletion where that option is available. Deleting your account does not remove obligations or liabilities that arose before deletion. We may retain certain data where necessary for legal, compliance, fraud prevention, dispute resolution, security, or record-keeping purposes.

21. Changes to these Terms

We may update these Terms and Conditions from time to time. When we do, we will update the “Last updated” date. By continuing to use Flustle after changes take effect, you agree to the revised Terms.

22. Governing law

These Terms and Conditions are governed by the laws applicable to Digital Spark Growth LTD, unless otherwise required by mandatory law in your jurisdiction.

23. Contact

If you have any questions about these Terms and Conditions, you can contact us at hello@flustle.com.